Milwaukee, WI (April 27, 2018) – Health Payment Systems, Inc. (HPS) has received the 2018
Wisconsin Torch Award for Ethics from the Better Business Bureau (BBB). This award honors
businesses that meet the highest standard of ethics and trust among their employees,
customers and local communities.
The BBB judges Torch Award applicants based off of its six principles of TRUST!: Transformation
at the top, Reinforce and build, Unite the team, Steer performance, Treasure people and
enthusiastically reinvest. HPS, a Milwaukee-based company that enhances the health care
billing experience for consumers, employers and providers, was one of only seven recipients of
“We are incredibly honored to win this award, and believe ethics and trust is core to who we
are,” said HPS CEO and President Terry Rowinski. “As an organization, we embody taking care
of our employees, which has a ripple effect into our clients and our community.”
At HPS, employees are empowered to contribute to ethical business practices through the
company’s concerted efforts around giving back to the community in a meaningful way.
“All of our employees are given eight individual and eight group volunteer hours each year,”
said Rowinski. “We also chose several charities to support every year, and employees create
team competitions to raise money—it makes giving fun, and we almost always raise more than
HPS also accredits its ethical success to several key internal strategic initiatives, including
hardwiring its values of honesty and integrity throughout the organization, developing
employee recognition and training programs, and conducting “Cultural Fit Interviews” to ensure
the company only hires employees who truly demonstrate its culture, values and ethical
As a result, employee retention rates have historically been over 90 percent at HPS. The
Milwaukee Journal Sentinel also has recognized HPS’ strong culture and values, awarding the
company with a Top Workplaces Award in 2016 and 2017.