HPS Employee Spotlight: Client Engagement Manager Kia Her

Each month we spotlight an HPS employee so you can get to know the team that’s helping to fix a broken healthcare system.  

This month we’d like you to meet Kia Her, Client Engagement Manager. 

What do you do in your role at HPS? 

I am a Client Engagement Manager at HPS. I serve as the point of contact for our Employers. I help to resolve escalating issues that an employer may have. I also work with vendor partners educating employers and their employees about their benefit offerings.

How long have you worked at HPS? 

I have been with HPS for 8 years. I started on the Operations team and learned a lot about the ins and outs of how things work together. I shifted into Client Engagement about 2 years ago.

What’s your favorite thing about working at HPS?

The people! We are truly a family, and everyone is always willing to lend a hand whether at work, in the community or in our personal lives.

If you were granted one superpower, what would it be and why? 

The superpower I would want is the power to heal any sickness so that no one has to lose a loved one because of an incurable disease.

Where is your hometown and what is one thing you love about it? 

My hometown is Madison, Wisconsin. This is where I made all my childhood memories and where most of my family still lives.

If you could have any view from your back porch, what would it be? 

I would want to see the ocean. Looking at the ocean gives me a sense of peace and calm.